Programs that help participants develop or refine their communication skills, usually by focusing on communication in a particular context, e.g., helping parents communicate with their children, helping professionals communicate with their clients and so forth. Training may emphasize active listening skills, problem-solving skills, conflict resolution techniques, body language, empathy, sensitivity to the values and/or cultural background of others, genuineness and other facets of the communication process.
Taxonomy Code: PH-620.150
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